Jimmy Yap
a week ago
Friendly staff and great customer service. I took my 4runner to the service department and they accommodated me as soon as they have cancellation that same day. My glove box was fixed and I was able to get the safety lug nut inside the glove box. Luis Llamas was very accommodating and friendly.
Carly Leverington
a year ago
Quick and responsive!! They completed the work a day early!!
Rhonda Stiles
a year ago
Great experience working with Eric. Smooth process. Considerate of my time and had all paperwork done.
Britney Dudley
a year ago
Kyle and Mya were great. Not pushy at all. Very nice. This was my first experience buying a new vehicle and it was pretty smooth and I feel I got a good deal out of it.
Claudia Rodriguez
a year ago
Customer service was exceptional.
Kelsey Naĝats'íi Thompson
a year ago
Juneau Toyota/Honda sold me my car and always makes maintenance easy and painless. Everyone who works there seems kind & friendly & like they genuinely care about their customers.
Candy Cane
a year ago
Great service. Friendly and professional.
Kelly Nelson
a year ago
Estaeban an Eric took SUCH great care of me! No pressure and they were totally on my side...I have major financial concerns and they were considerate of my situation and needs and were able to meet those needs completely. Svea in financing was super helpful as well. I'm super happy and would recommend them to anyone!!! Thanks SO MUCH!!!!!!!
Corbin Harris
a year ago
Went in, it got done right and left satisfied with the results.
John Garrett
a year ago
Great folks, from sales to service.
R M
a month ago
Great improvement at Toyota Service over the previous owners. Their techs did a thorough job of inspecting our car and found some problems, including a serious problem that had been overlooked before. The front desk staff clearly described the problems and our options to me, and updated me daily on progress getting the parts to Juneau and when the repair would be finished. It's never fun to have to get a car repaired but this was much, much smoother than under previous management. Hope they keep it up!
Jaimie Rountree
a year ago
Daylene and Jamaal were very professional and easy to work with. Financing with Toyota was painless.
rob montoya
a year ago
Juneau Auto Mall staff and service is outstanding. I appreciate their professionalism and home town hospitality. I always take my Honda Ridgeline to Juneau Auto Mall for service.
Jamiann Hasselquist
a year ago
Javier and Svea took good care of me while making a purchase of a new-to-me vehicle. I appreciate their kindness and thorough care on financing my purchase. Gunalchéesh
Marlene
a year ago
After dealing former Mendenhall Toyota your guys in Service Dept. is lot better.. The only downfall for I was in needed to new tires for my 2019 Camry but it turn you didn't have the tires in stock.. Couldn't wait where I live in Ketchikan....
Justen Samuels
a year ago
It was a great experience, Jamaal is the guy!
JoLynn Bennett
8 months ago
Toyota serviced my car in two hours today. They did a great job. I have had my car serviced here for years. Wouldn’t take it anywhere else. Thanks
Svend Lindquist (Tetsubo)
9 months ago
Benjamin Manly is incredibly helpful and great. I have placed a couple orders for parts through Juneau Toyota now and it has been an excellent expierence both times.
Paul Hawkins
11 months ago
Nice car
russell kauhl
11 months ago
Out of towner here for a seasonal job. They took care of my oil change and tire rotation quickly and without a problem. No bs add ons or upsells. I appreciate it!
